Shipping Policy

Thank you for shopping with Aeroria Home Storage. This Shipping Policy explains how orders are processed, shipped, and delivered. By placing an order on our website, you agree to the terms outlined below.

1. Shipping Coverage

  • Aeroria Home Storage currently ships exclusively within the United States.

  • We do not offer international shipping at this time.

  • Orders placed with non-U.S. shipping addresses will be automatically canceled.

2. Shipping Fees

  • Free shipping on all orders within the United States.

  • No minimum purchase is required.

  • There are no hidden shipping or handling fees.

3. Order Processing Time

  • Orders are processed within 3–4 business days after payment is successfully confirmed.

  • Business days exclude weekends and U.S. public holidays.

  • Processing includes order verification, inventory confirmation, quality inspection, and packaging.

  • Once your order has been processed, you will receive a shipping confirmation email.

4. Estimated Delivery Time

  • Shipping time typically takes 5–6 business days after the order has been dispatched.

  • Total estimated delivery time: 8–10 business days.

  • Delivery times are estimates and may vary due to:

    • Carrier delays

    • Weather conditions

    • Peak seasons or holidays

    • Unforeseen logistical issues

Aeroria Home Storage is not responsible for delays caused by shipping carriers once the package has left our facility.

5. Shipping Carriers

  • We partner with trusted domestic carriers to ensure secure and timely delivery.

  • The carrier used for your order may vary depending on destination, package size, and availability.

  • Carrier selection is made automatically and cannot be changed by customers.

6. Order Tracking

  • Once your order ships, a tracking number will be sent to the email address provided at checkout.

  • Tracking information may take up to 24 hours to become active.

  • Customers are responsible for monitoring their shipment using the provided tracking link.

7. Address Accuracy

  • Customers must ensure that shipping information entered at checkout is accurate and complete.

  • Aeroria Home Storage is not responsible for:

    • Orders shipped to incorrect addresses

    • Delays caused by incomplete or incorrect address details

  • If an order is returned to us due to address issues, the customer may be responsible for re-shipping costs.

8. Failed or Undeliverable Shipments

  • If a shipment is returned to us due to failed delivery attempts or refusal, we will contact you to arrange reshipment.

  • Additional shipping charges may apply in such cases.

9. Lost or Delayed Packages

  • If your order has not arrived within the estimated delivery timeframe, please contact us for assistance.

  • We will initiate a carrier investigation when necessary.

  • Aeroria Home Storage is not liable for packages marked as “delivered” by the carrier.

10. Damaged Items During Transit

  • If your order arrives damaged, please contact us within 48 hours of delivery.

  • Provide:

    • Your order number

    • Clear photos of the damaged item(s)

    • Photos of the shipping packaging

  • We will review the case and provide a suitable resolution according to our Return & Refund Policy.

11. Order Changes & Cancellations

  • Orders can only be changed or canceled before shipment.

  • Once an order has shipped, it cannot be modified or canceled.

  • Please contact us as soon as possible if you need assistance.

12. Contact Information

For any shipping-related questions, please contact us:

Trade Name: Aeroria Home Storage
Phone: +1 (859) 946-8537
Email: contact@aeroria.store

Business Address:
2308 N 56th St
Tampa, FL 33619
United States